Passenger Assistant Liaison - Shift 5
Published On: 3/25/2021
- Job Order ID: 723
- City: Augusta
- State: GA
Brief Description:
Providing exemplary customer service by: providing/securing transportation, assisting with way-finding, answering questions and addressing customer concerns.
Pay rate: $10 per hour
Function
- Assists passengers with luggage, mobility, and way-finding
- Responsible for collecting and organizing equipment
- Conducts routine facility and amenities quality inspections
- Reports any maintenance issues to appropriate authorities
- Engages with passengers to ensure they have a positive experience
- Compassionately resolves passenger concerns
- Assists passengers with securing ground transportation
- Provides information about the facilities and available resources
- Presents a professional and engaging image
Requirement Note
- Minimum 1-3 years of customer service experience
- Strong interpersonal and customer service skills
- Established written and verbal communication skills
- Ability to work calmly in stressful situations
- Must be able to pass an extensive background check
- Must be proficient in Microsoft Office applications
- Security Identification Display Area (SIDA) clearance and badge
- Valid state operator/driver's license
- Ability to stand/walk for duration of shift
- Ability to lift/push/pull up to 50 pounds
- Must be motivated and able to work with minimal supervision
- Attention to detail and situational awareness
- Ability to pass an extensive background check
Sizemore, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.