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Customer Service Attendant

Published On: 4/13/2019
  • Job Order ID: 730
  • City: Augusta
  • State: GA
Brief Description:

Function

Seasonal Work for a Customer service attendants and collections staff members  

 April 5th - 15th

 

III Fee Collections

Two persons will be staged near the gate arm (Outside Staff) and in the booth (Inside Staff).

 

III-i Outside Staff

  • (S)he collects fees and gives instructions to the drivers. Call MOC when (s)he encounters security issues.

 If the driver pays cash, place it the cash bag immediately upon collection  

  • Have the driver sign in (name and/or organization, city, state, and zip code) in the designated sheet.

 Hand the driver the pre-numbered receipt (we may well enter the date and amount in advance).

 

  • If the driver pays the fee by credit card, take it to the booth for Inside Staff to run the transaction through Total Aviation System (TAS)

 

  • Return the credit card to the driver along with the receipt printed from TAS. If Inside Staff tells her/him that (s)he could not print (due to the printer error, etc.), give the driver the pre-numbered receipt.

 

  • Enter the amount collected in the designated sheet (Tally Sheet) every hour and sign it.

 

III-ii Inside Staff

  • (S)he runs the credit card transactions through Total Aviation System (TAS) as shown in the tutorial.

 

  • Upon completion of the transaction, hand the receipt printed from TAS.   If (s)he could not print (due to the printer error, etc.), tell Outside Staff to give the driver the pre-numbered receipt

 

  • Enter the amount collected in the designated sheet (Tally Sheet) every hour and sign it.

 AS seen on INDEED.com

Requirement Note

Dependable reliable transportation and customer service experience. Able to run credit card transactions and count money collected accurately.

 

Must be 21 years old , valid Drivers License, High School Diploma or GED.

 

 

Must be available to work April 5th-15th

 

$10.00 an hour

Shifts:

2 for Shift 1 8:00am-2:00pm (6 hours)  

2 for Shift 2 2:00pm-8:00pm (6 hours)

1 for Shift 3 8:00pm-1:30am (5.5 hours)

63

Years in Business

2347

Candidates Hired in 2018

20,000,000

Sq Ft Cleaned Daily

15,000

Hours of Security Weekly